Effective Date: September 9, 2025
Last Updated: April 3, 2026
1. Agreement to Terms
Welcome to Supairnic ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our mobile application (the "App") and all related services (collectively, the "Service").
By downloading, accessing, or using our App, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
2. Description of Service
Supairnic is a social sports networking platform that connects users for sporting activities and events. Our Service includes:
Core Features:
- User profiles with sports preferences and skill rankings
- Event creation and discovery for sporting activities
- Location-based matching for nearby events
- User ranking and validation system
- Match history and participation tracking
Sports Supported:
- Tennis
- Badminton
- Football (Soccer)
- Squash
- Padel
- Table Tennis
- Basketball
- Volleyball
- Futsal
- Boxing
Additional sports may be added over time based on user demand and community feedback.
3. Eligibility and Account Registration
3.1 Age Requirements
Minimum Age:
- You must be at least 18 years old to use our Service
- Users under 18 are not permitted to create accounts or use the Service
- Age verification is required during registration
3.2 Account Creation
Registration Requirements:
- Provide accurate and complete information
- Choose a unique username (your real name)
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized use
Registration Methods:
- Email and password authentication
- Google Sign-In (optional - uses your Google account)
- Apple Sign-In (optional - uses your Apple ID)
- All methods require acceptance of these Terms and our Privacy Policy
Account Responsibility:
- You are responsible for all activities under your account
- You must update information to keep it current and accurate
- You may not share your account with others
- You must not create multiple accounts
3.3 Account Verification
Identity Verification:
- We may require additional verification for certain features
- False information may result in account suspension
- We reserve the right to verify user identities
4. User Conduct and Prohibited Uses
4.1 Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must also comply with our Community Guidelines, which provide detailed standards for acceptable behavior and prohibited conduct. You agree not to use the Service:
Prohibited Activities:
- To violate any applicable local, state, national, or international law
- To transmit or share any content that is illegal, harmful, threatening, abusive, or offensive
- To impersonate any person or entity or falsely state your affiliation
- To engage in any form of harassment, bullying, or discrimination
- To share inappropriate content or engage in sexual conduct
4.2 Sports Events and Safety
Event Participation:
- Participate in sports activities at your own risk
- Follow safety guidelines and use appropriate equipment
- Respect venue rules and local regulations
- Cancel events responsibly if unable to attend
Skill Level Accuracy:
- Provide honest assessments of your skill level
- Update rankings based on accurate self-assessment
- Accept validation from other users in good faith
- Do not intentionally misrepresent your abilities
4.3 Community Standards
Respectful Interaction:
- Treat all users with respect and courtesy
- Communicate constructively and professionally
- Resolve disputes amicably and fairly
- Report inappropriate behavior promptly
5. Content and Intellectual Property
5.1 User-Generated Content
Your Content:
- You retain ownership of content you create and share
- You grant us a license to use, display, and distribute your content within the Service
- You are responsible for ensuring you have rights to share your content
- You agree not to share copyrighted material without permission
Content Standards:
- Content must be appropriate and family-friendly
- No offensive, discriminatory, or harmful content
- No spam, advertising, or promotional content
- No false or misleading information
5.2 Our Intellectual Property
App and Service:
- The Supairnic app, design, and underlying technology are our property
- You may not copy, modify, or reverse engineer our Service
- Our trademarks and logos are protected intellectual property
- You may not use our branding without written permission
5.3 Feedback and Suggestions
User Feedback:
- We welcome your feedback and suggestions
- Feedback provided to us becomes our property
- We may use feedback to improve our Service
- No compensation is owed for feedback provided
6. Privacy and Data Protection
6.1 Privacy Policy
Data Collection and Use:
- Our Privacy Policy governs how we collect and use your information
- By using the Service, you consent to our Privacy Policy
- We are committed to protecting your personal information
- You have rights regarding your personal data
6.2 Location Data
Location Services:
- Location data is used to connect you with nearby events
- You can control location sharing in your device settings
- Location data is necessary for core app functionality
- We do not track your location beyond event participation
6.3 Communication
In-App Communication:
- Messages within events are visible to other participants
- We may monitor communications for safety and compliance
- Inappropriate communications may result in account action
- Emergency communications may be shared with authorities
7. Payment Terms
7.1 Free Service
Current Offering:
- Supairnic is currently a free service
- No payment is required to use basic features
- We reserve the right to introduce paid features in the future
7.2 Future Premium Features
Potential Paid Services:
- Premium features may be introduced
- Pricing will be clearly communicated
- Payment terms will be provided before purchase
- Refunds will be handled according to applicable laws
7.3 Third-Party Costs
User Responsibility:
- You are responsible for any costs related to venue bookings
- Equipment costs are your responsibility
- Data usage charges from your mobile carrier apply
- We are not responsible for third-party costs
8. Event Management and Liability
8.1 Event Organization
Event Creators:
- Event creators are responsible for organizing and managing their events
- Provide accurate event information and updates
- Communicate clearly with participants
- Handle cancellations and changes responsibly
Event Participants:
- Confirm attendance and arrive on time
- Respect event rules and organizer decisions
- Participate safely and responsibly
- Pay any required fees directly to organizers
8.2 Liability and Risk
Assumption of Risk:
- Participation in sports activities involves inherent risks
- You participate in events at your own risk
- Supairnic is not liable for injuries or accidents
- You should have appropriate insurance coverage
Limitation of Liability:
- We provide the platform but do not organize events
- We are not responsible for user actions or interactions
- We do not guarantee the safety or quality of events
- Users are responsible for their own decisions and actions
8.3 Dispute Resolution
User Disputes:
- Resolve disputes directly with other users when possible
- Report serious issues to our support team
- We may mediate disputes but are not obligated to do so
- Legal disputes should be handled through appropriate channels
9. Account Suspension and Termination
9.1 Termination by You
Voluntary Termination:
- You may delete your account at any time through the app settings
- Account deletion is immediate and cannot be undone
- Personal profile data is permanently removed from our systems
- Community data (events, validations) is preserved but anonymized
- No contact with support needed - deletion is processed automatically
9.2 Termination by Us
Grounds for Termination:
- Violation of these Terms of Service
- Inappropriate or harmful behavior
- Fraudulent or deceptive activity
- Legal requirements or safety concerns
Termination Process:
- We may suspend accounts temporarily or permanently
- We will provide notice when possible
- Appeals process available for account actions
- Serious violations may result in immediate termination
9.3 Effect of Termination
After Termination:
- Access to the Service will be discontinued
- Your content may be removed from the platform
- Some data may be retained for legal or safety purposes
- No refunds for paid services (if applicable)
10. Disclaimers and Warranties
10.1 Service Availability
No Guarantee:
- We do not guarantee continuous availability of the Service
- Maintenance and updates may cause temporary downtime
- We are not liable for service interruptions
- You should not rely on the Service for emergency communications
10.2 User-Generated Content
No Endorsement:
- We do not endorse user-generated content or events
- Users are responsible for verifying information
- We do not guarantee the accuracy of user profiles
- Event quality and safety are not guaranteed
10.3 Third-Party Services
External Dependencies:
- Our Service may rely on third-party services
- We are not responsible for third-party service failures
- Changes to third-party services may affect our Service
- Third-party terms and policies apply to their services
11. Indemnification
11.1 User Indemnification
Your Responsibility:
- You agree to indemnify and hold us harmless from claims arising from your use of the Service
- This includes claims related to your content, actions, or violations of these Terms
- You are responsible for legal costs and damages resulting from your violations
- Indemnification survives termination of your account
11.2 Scope of Indemnification
Covered Claims:
- Intellectual property infringement
- Privacy violations
- Defamation or harmful content
- Breach of these Terms of Service
12. Changes to Terms
12.1 Modification Rights
Our Right to Change:
- We reserve the right to modify these Terms at any time
- Changes will be effective immediately upon posting
- Continued use of the Service constitutes acceptance
- We will notify users of significant changes when possible
12.2 Notice of Changes
Communication Methods:
- In-app notifications for major changes
- Email notifications to registered users
- Updates posted on our website
- Version history available upon request
12.3 User Options
If You Disagree:
- You may discontinue use of the Service
- Immediate account deletion is available at any time through app settings
- No refunds for paid services due to Terms changes
- Contact us with questions about changes
13. Governing Law and Jurisdiction
13.1 Applicable Law
Governing Jurisdiction:
- These Terms are governed by the laws of the Republic of Bulgaria
- International users are subject to local laws as well
- Conflicts between laws will be resolved according to the laws of the Republic of Bulgaria
- Users must comply with all applicable local laws
13.2 Dispute Resolution
Resolution Process:
- Informal resolution preferred for minor disputes
- Mediation available for significant disagreements
- To the extent permitted by applicable law, binding arbitration may be required for certain disputes
- Any disputes shall be submitted to the competent courts in the Republic of Bulgaria
13.3 Class Action Waiver
Individual Claims:
- To the extent permitted by applicable law, claims must be brought individually, not as class actions
- To the extent permitted by applicable law, you waive rights to participate in class action lawsuits
- To the extent permitted by applicable law, mass arbitration procedures do not apply
- Each user's claims will be resolved separately
14. Contact Information
14.1 Support and Questions
How to Contact Us:
- Email: support@supairnic.com
- All inquiries: support@supairnic.com
Note: Supairnic is in early access. All support, legal, and privacy inquiries are handled through our primary contact email.
14.2 Business Information
Company Details:
- Service Name: Supairnic
- Contact: support@supairnic.com
- Digital service - all correspondence via email
14.3 Response Times
Support Expectations:
- General inquiries: 2-3 business days
- Urgent matters: Within 24 hours
- Legal notices: As required by law
- Account issues: 1-2 business days
15. Miscellaneous
15.1 Entire Agreement
Complete Terms:
- These Terms constitute the entire agreement between you and Supairnic
- They supersede all prior agreements and understandings
- Any additional terms must be in writing and signed by both parties
- Conflicting terms in other documents do not apply
15.2 Severability
Invalid Provisions:
- If any provision is found invalid, the remainder remains in effect
- Invalid provisions will be replaced with enforceable alternatives
- The overall intent and purpose of these Terms will be preserved
- Users remain bound by all valid provisions
15.3 Assignment
Transfer of Rights:
- You may not assign your rights under these Terms
- We may assign our rights to affiliates or in business transfers
- Assignment includes mergers, acquisitions, and asset sales
- Users will be notified of significant assignments
15.4 Force Majeure
Unforeseeable Events:
- Neither party is liable for delays due to circumstances beyond their control
- This includes natural disasters, government actions, and technical failures
- Obligations will resume when circumstances permit
- Extended force majeure events may result in termination
Last Updated: February 17, 2026
Version: 2.0
By using the Supairnic app, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Last Updated: April 3, 2026