Effective Date: September 9, 2025
Last Updated: April 15, 2026
1. Introduction
Welcome to Supairnic ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). We are committed to protecting your personal information and your right to privacy.
By using our App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not download, register with, or use this App.
2. Information We Collect
2.1 Personal Information You Provide
Account Information:
- Email address and password (for email authentication)
- Name (required for account creation)
- City/Location (for matching with nearby users)
- Sports preferences and skill rankings
Social Authentication (Optional):
- Google Account information (name, email, profile picture) when using Google Sign-In
- Apple ID information (name, email) when using Apple Sign-In
- We only access basic profile information necessary for account creation
- You can choose to use email authentication instead of social login
Profile Data:
- Sports you play (Tennis, Badminton, Football, Squash, Padel, Table tennis, Basketball, Volleyball, Futsal, Boxing)
- Skill level rankings (A, B, C, or Not ranked)
- Match history and participation records
- User validation status for skill rankings
Trust and Reputation Data:
- Trust score (percentage based on event participation reliability)
- Events attended and successfully organized
- Cancellation penalties (when you cancel confirmed events)
- Completion rate for events you organize
- This score affects your visibility and matching with other users
Event and Activity Data:
- Events you create or join
- Location data for events you organize
- Participant interactions and communications
- Event dismissal preferences
Safety and Moderation Data:
- User reports you submit (including reported user ID, reason, and context)
- List of users you have blocked (stored privately and never shared)
Social Connections:
- Friend requests you send and receive
- List of users you are connected with as friends
- Friend connection history
- Friend-related notifications
2.2 Automatically Collected Information
Device and Usage Information:
- Device identifiers and technical information
- App usage patterns and preferences
- Session duration and frequency of use
- Error logs and crash reports
Device Identifiers:
Firebase Analytics automatically collects an App Instance ID to analyze usage patterns and app performance. This identifier is unique to your app installation and resets when you uninstall the app. We also collect device information (model, OS version, screen resolution, language settings) for compatibility and localization purposes. We do NOT collect advertising IDs (IDFA/AAID) or permanent device hardware identifiers. You can disable analytics via Settings → Privacy → Analytics & Error Reporting.
Push Notification Data:
- Expo push token (stored to send you notifications about events and activities)
- Notification preferences (which types of notifications you want to receive)
- Notification delivery status (to ensure reliable notification delivery)
- You can disable push notifications at any time in your device settings
Location Information:
- Venue data for events (from public Google Places API)
- General location for matching with nearby activities
- Check-in reminders (optional): We send check-in reminders before event start time so you can check in from the Participants List.
- Proximity verification for check-in: Location permission may be requested while the app is active to verify that you are near the event venue when checking in.
- Only public venue information is retained (name, address, coordinates)
- Your personal location data is never shared with other users
Location Usage for Check-In:
We do not use background location tracking. If location is used for check-in, it is used while the app is active to verify proximity to event venues and then discarded.
Technical Data:
- IP address and network information
- Operating system and app version
- Performance and diagnostic information
2.3 Information from Third Parties
Social Validation:
- Skill rankings validated by other users
- Feedback and ratings from match participants
- Community-generated content and interactions
3. How We Use Your Information
3.1 Primary Purposes
Service Delivery:
- Create and manage your user account
- Connect you with sporting events and activities
- Match you with users of similar skill levels
- Facilitate communication between participants
Event Management:
- Process event creation and participation
- Manage location-based event discovery
- Check-in reminders: Remind you to check in from the Participants List before your event starts
- Handle event cancellations and modifications
- Track participation history
Community Features:
- Enable skill ranking and validation system
- Facilitate user-to-user rankings and feedback
- Build reputation and trust within the community
- Prevent misuse and maintain service quality
3.2 Secondary Purposes
Service Improvement:
- Analyze usage patterns to enhance user experience
- Develop new features and functionality
- Optimize app performance and reliability
- Conduct research and analytics
Safety and Security:
- Detect and prevent fraudulent activities
- Monitor for inappropriate behavior
- Enforce our Terms of Service
- Protect user safety and community standards
Legal Compliance:
- Comply with applicable laws and regulations
- Respond to legal requests and court orders
- Protect our rights and legal interests
- Fulfill regulatory requirements
4. Information Sharing and Disclosure
4.1 Within the App Community
Public Information:
- Your name and city (visible to other users)
- Sports preferences and validated skill rankings
- Public events you create or participate in
- Match history and participation records
Limited Sharing:
- Event location data (only with event participants)
- Performance ratings (for skill validation purposes)
- Activity status and availability
- Your friend list is only visible to you (not shared publicly)
4.2 Third-Party Service Providers
Technical Services:
- Firebase (Google) for data storage and authentication
- Google Maps for location services
- Expo (push notification delivery service)
- Analytics providers for app improvement
- Customer support platforms
Authentication Providers:
- Google Sign-In (for optional social authentication)
- Apple Sign-In (for optional social authentication)
Business Partners:
- None currently; we do not sell or rent your personal information
4.3 Legal and Safety Requirements
We may disclose your information when required by law or when we believe disclosure is necessary to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Protect the rights, property, or safety of our users
- Investigate potential violations of our Terms of Service
5. Data Storage and Security
5.1 Security Measures
Technical Safeguards:
- Encryption of data in transit and at rest
- Secure authentication using industry standards
- Regular security assessments and updates
- Access controls and user authentication
Operational Safeguards:
- Employee training on data protection
- Limited access to personal information
- Regular backups and data recovery procedures
- Incident response and breach notification protocols
5.2 Data Retention
Account Information:
- Retained for the duration of your account
- Deleted immediately upon user request through account deletion feature
- Personal profile data permanently removed from our systems
- Local device storage cleared automatically
Activity Data:
- Event data preserved indefinitely for community benefit with user identity anonymized
- Match history preserved as part of community records with anonymized user references
- Event participation records maintained for system integrity
- User identity in events replaced with "Anonymous" upon account deletion
Chat Messages:
- Chat messages you sent in event chats are scheduled for deletion and removed within 30 days after account deletion
- During this period, messages may remain visible in existing chat threads for participants
- Chat messages are not retained indefinitely and are removed by scheduled cleanup
Validation Data:
- Validations you received: Permanently deleted upon account closure
- Validations you provided to others: Preserved but anonymized to protect community integrity
- Validator identity changed to "Anonymous" while preserving validation integrity
Social Connections:
- Friend connections: Removed from your account upon deletion
- Your friend connections in other users' accounts: Automatically removed when you delete your account
- Friend requests: Permanently deleted upon account closure
Technical Data:
- Analytics data aggregated and anonymized via Firebase
- Crash reports sent to Firebase Crashlytics for debugging
- Error logs not stored locally, sent to remote service only
- Local app preferences and cached data cleared upon account deletion
5.3 International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy.
6. Your Rights and Choices
6.1 Access and Control
Account Management:
- Update your profile information at any time
- Modify your sports preferences and skill levels
- Control event participation and visibility
- Manage notification preferences
Data Rights:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Request data portability (where applicable)
How to Exercise Your Rights:
To request access to, correction of, or a portable copy of your personal data, contact us at privacy@supairnic.com. We will respond within 30 days. For account deletion, use the in-app deletion feature in Settings — this is processed immediately with no waiting period.
6.2 Account Deletion Process
Immediate Deletion:
- Account deletion is processed immediately upon confirmation
- No grace period - deletion cannot be undone
- Personal profile data permanently removed from all systems
- Local device storage automatically cleared
What Gets Deleted:
- Your profile information (name, preferences, skill levels)
- Validations you received from other users
- Your personal event participation history
- All locally stored app data and preferences
What Gets Preserved (Anonymized):
- Events you created (marked as "Anonymous" creator)
- Validations you provided to others (marked as "Anonymous" validator)
- Community event history (your participation shown as "Anonymous")
- System integrity data required for proper app functioning
Process:
1. Go to Settings > Privacy > Delete My Account
2. Confirm deletion through security prompts
3. Immediate processing begins automatically
4. You will be logged out and cannot recover the account
6.3 Location Services
Location Control:
- Enable or disable location services in your device settings
- Manage check-in reminder preferences in Settings → Privacy
- Choose when to share location for specific events
- Location access is used for nearby event discovery and proximity verification during check-in
Withdrawal of Consent:
- You may withdraw consent for location sharing at any time
- Disabling location services may limit event discovery and proximity-based check-in verification
- Some features may not function without location access
6.4 Communication Preferences
Notifications:
- Control push notifications in app settings
- Manage email communications (if any)
- Opt out of promotional materials
7. Children's Privacy
Our App is restricted to users who are 18 years of age or older. We do not knowingly collect personal information from users under 18. Age verification is required during account registration, and users under 18 are automatically blocked from creating accounts.
If you are a parent or guardian and believe your child under 18 has somehow accessed our service, please contact us immediately and we will promptly delete any associated data.
8. Third-Party Links and Services
Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access through our App.
8.1 Google Services
Google Maps:
- Location services for event mapping
- Subject to Google's Privacy Policy
- Data sharing governed by Google's terms
Firebase (Google Cloud):
- Data storage and user authentication
- Subject to Google Cloud's Privacy Policy
- Data processing agreement in place
9. California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
Right to Know:
- Categories of personal information collected
- Sources of personal information
- Business purposes for collection
- Categories of third parties with whom information is shared
Right to Delete:
- Immediate deletion of personal information through in-app account deletion feature
- Personal data permanently removed with no recovery period
- Community data (events, validations provided) preserved but anonymized
- Exceptions for legal compliance and system integrity requirements
Right to Opt-Out:
- Opt out of sale of personal information (we do not sell personal information)
Right to Non-Discrimination:
- We will not discriminate against you for exercising your privacy rights
To exercise these rights, contact us using the information provided below.
10. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
Legal Basis for Processing:
- Consent: For location services and marketing communications
- Contract: For providing our services and managing your account
- Legitimate Interest: For service improvement and fraud prevention
Additional Rights:
- Right to object to processing
- Right to restrict processing
- Right to data portability
- Right to lodge a complaint with supervisory authorities
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy in the App
- Sending you a notification through the App
- Updating the "Last Updated" date at the top of this policy
Your continued use of the App after any changes indicates your acceptance of the updated Privacy Policy.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: privacy@supairnic.com
Support: support@supairnic.com
Privacy Requests: privacy@supairnic.com
Note: Supairnic is in early access. All inquiries are handled through our primary contact email above.
13. Jurisdiction and Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the Republic of Bulgaria. Any disputes arising from this Privacy Policy will be resolved through applicable legal channels in accordance with Bulgarian law.
This Privacy Policy is effective as of the date listed above and applies to all users of the Supairnic mobile application.
Last Updated: April 15, 2026