Effective Date: July 9, 2026

Last Updated: July 9, 2026

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Service Provider

• BOREAL SOLUTIONS LTD, UIC 208732972
• Registered seat and address: Republic of Bulgaria, Sofia (Capital), Stolichna Municipality, Sofia 1700, Lozenets district, 20 Todor Kozhuharov St., floor 2, apt. 9
• Correspondence address: Republic of Bulgaria, Sofia (Capital), Stolichna Municipality, Sofia 1700, Lozenets district, 20 Todor Kozhuharov St., floor 2, apt. 9
• VAT: BG208732972 — registered under Art. 97a of the Bulgarian VAT Act (no VAT registration for charging VAT on taxable supplies in Bulgaria)
• Email: support@supairnic.com
• Privacy email: privacy@supairnic.com
• Phone: +359885552634
• Public registry entry: Entered in the Bulgarian Commercial Register (TRRULNC) under UIC 208732972

1. Scope and Applicability

These Venue Partner Terms ("Partner Terms") govern the relationship between BOREAL SOLUTIONS LTD ("Supairnic", "we") and sports venues, facilities, and their operators ("Venue", "Partner", "you") that register or claim a venue account on the Supairnic platform (the "Platform").

The Partner Terms apply in addition to the Terms of Service. In case of conflict between the two documents with respect to venue accounts, these Partner Terms prevail.

These terms constitute a commercial (B2B) agreement. By accepting them, you represent that you act in your capacity as a business or an authorized representative of a business, not as a consumer within the meaning of consumer protection law.

Individual agreements: If an individual written agreement is concluded between Supairnic and the Venue, its terms prevail over these Partner Terms in case of conflict.

Document hierarchy: Personal data matters are governed by the Privacy Policy and, where concluded, the data processing agreement (DPA). Nothing in these terms limits rights that cannot be limited by law.

2. Registration and Venue Claims

2.1 Eligibility

• A venue account may only be registered by a person who is the owner, manager, or expressly authorized representative of the respective venue
• By submitting a claim request, you represent that you are authorized to act on behalf of the Venue
• A false representation is grounds for immediate account termination

2.2 Verification

• We reserve the right to request proof of authority (documents, contact through an official channel of the Venue, or another reasonable check)
• We reserve the right to refuse or revoke a claim on reasonable grounds, including suspected lack of authority to represent the Venue, abuse, inaccurate or misleading data, violation of the law, breach of these terms, or risk to user safety
• Until a claim request is approved, the Venue remains in an unclaimed state

3. Venue Data and Content

3.1 Accuracy Responsibility

• Once a claim is approved, you manage the Venue's data (name, address, photos, opening hours, phone, website, supported sports)
• You are responsible for keeping this data accurate, current, and non-misleading — it is displayed to users on your behalf
• You undertake to promptly update material changes (opening hours, temporary closures, cessation of operations)

3.2 Content License

• You retain ownership of the content you upload (photos, logos, descriptions)
• You grant Supairnic a non-exclusive, royalty-free license to reproduce, store, publicly display, offer electronic access to, and technically format/resize the uploaded content, solely for the purposes of the Venue's presentation on the Platform — in the Venue's profile, in search results, on the map, and in reasonable promotional materials directly related to the Venue's presentation on Supairnic
• The license lasts for as long as the content is published or until the Venue's account is terminated, unless limited retention is required by law or for archival/evidentiary purposes
• You warrant that you hold the rights to the uploaded content and that it does not infringe third-party rights
• If the uploaded content includes images of individuals, you warrant that you have the necessary consents or another valid basis for their use and publication
• Content must comply with the standards in the Terms of Service (no misleading, offensive, or inappropriate content)

4. Venues Without a Partner Profile (Public Data)

The Platform also displays venues that have not been claimed. Their information (name, address, coordinates, supported sports) is sourced by Supairnic from publicly available sources.

• A venue's presence on the Platform does not imply partnership, endorsement, or a contractual relationship with Supairnic
• Any authorized representative may claim their venue and take control of how it is presented
• For corrections or inquiries regarding how a venue is displayed: support@supairnic.com

4a. Visibility and Ranking on the Platform

• The ranking and visibility of venues in search results and on the map are determined by factors such as proximity to the user's location, selected sport, completeness and accuracy of the Venue's data, whether the venue has a claimed (partner) profile, and activity
• There is currently no paid or sponsored positioning; if introduced, it will be clearly labelled and governed by prior notice in accordance with Section 10
• We do not restrict your right to offer your services on any terms through other channels outside the Platform
• Objections and complaints regarding visibility, restriction, or termination of an account are handled via Section 13 (Contact); you will receive a response within a reasonable period stating the grounds

5. Bookings

If booking functionality through the Platform is enabled for the Venue:

• The contract for access to or use of the Venue is concluded directly between the user and the Venue; Supairnic only transmits the request and is not a party to that contract
• You define and publish your own booking, cancellation, and no-show terms and apply them consistently and in good faith; if you publish prices, they must be final, clear, and non-misleading, inclusive of all taxes and charges
• You undertake to honor bookings confirmed through the Platform; systematic refusals or no-shows by the Venue are grounds for restricting or terminating the partnership
• Payments between the user and the Venue (if any) are settled directly between them, unless expressly agreed otherwise

6. Fees and Commissions

• Supairnic currently does not charge Venues any fees or commissions for inclusion on the Platform, unless otherwise agreed in an individual written agreement
• Future paid features or commission models will only be introduced with prior notice and your express acceptance (including via an individual agreement)

7. Personal Data

• The processing of personal data of Venue representatives (contact details, verification data) is described in our Privacy Policy
• If you receive users' personal data through the Platform (e.g. names and booking details), you process it as an independent controller for the purpose of fulfilling the booking, and you undertake to process it lawfully and not to use it for other purposes (including marketing) without a valid legal basis
• The Venue is responsible for providing its customers with the necessary information about the processing of personal data in connection with the booking, venue access, payments, cancellations, and no-show rules
• Data protection roles: where the Venue receives user data for its own purposes (fulfilling a booking, venue access), it acts as an independent controller; where Supairnic processes personal data on the Venue's documented instructions, the parties will conclude a data processing agreement (DPA); where the parties jointly determine the purposes and means of processing, a separate joint controllership arrangement will be concluded. A DPA template is available upon request at privacy@supairnic.com

8. Warranties and Liability

• Supairnic provides the Platform "as is" and does not guarantee any volume of bookings, foot traffic, or revenue for the Venue
• The Venue bears full responsibility for the safety, condition, and lawful operation of its facilities, including required permits and insurance
• The Venue indemnifies Supairnic against third-party claims arising from its content, data, services, or breach of these terms
• Supairnic's liability towards the Venue is limited to the fees paid by the Venue to Supairnic in the preceding 12 months (or, if none, to BGN 100), except in cases of intent or gross negligence

9. Term and Termination

9.1 Termination by You

• You may terminate your venue account at any time via the app settings or by writing to support@supairnic.com
• Confirmed future bookings should be fulfilled or properly cancelled before termination

9.2 Termination by Us

• We may restrict or terminate a venue account in case of breach of these terms, false information, abuse, or for legal reasons
• Where possible, we will provide notice and an opportunity to remedy the breach

9.3 Effect of Termination

• Data and content uploaded by the Venue (photos, opening hours, contact details) are removed from the Platform
• The Venue's record may remain on the Platform in an unclaimed state, displayed based on publicly available data (see Section 4), or be deactivated
• Data may be retained to the extent required by law

10. Changes to These Terms

• For material changes we notify active Partners on a durable medium — by email or another electronic channel that allows the notification to be stored
• Changes take effect no earlier than 15 days after notification; where a change requires technical or commercial adaptation on your side, we provide a reasonably longer period
• A shorter period is permitted only where required by law, a regulatory obligation, or urgent security considerations
• Continued use of the venue account after the changes take effect constitutes acceptance
• If you do not agree with the changes, you may terminate your account in accordance with Section 9 before they take effect

11. Governing Law and Disputes

• These terms are governed by the laws of the Republic of Bulgaria
• Disputes shall be resolved through negotiations and, failing that, by the competent court in Sofia, Bulgaria

12. Confidentiality

• Each party undertakes to keep confidential the non-public commercial information received from the other party in connection with the partnership (including commercial terms, usage statistics, and development plans)
• Disclosure is permitted only where required by law or with the other party's prior written consent
• The confidentiality obligation survives for 2 years after termination of the partnership
• This obligation does not restrict public communication of the partnership itself (e.g. labelling the Venue as a partner on the Platform)

13. Contact

• Partnerships and support: support@supairnic.com
• Personal data inquiries: privacy@supairnic.com
• Phone: +359885552634

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By registering or claiming a venue profile, you confirm that you have read, understood, and accept these Venue Partner Terms.

Last Updated: July 9, 2026